Implementing The Calendar Control in Unified Interface.

When should I send that Summer BBQ invite email? With the addition of Unified Interface to the Dynamics 365 comes some new features including the new Calendar Control. The Calendar Control allows you to view a set of records on a calendar, making it really easy to see any records that rely on a date … Continue reading Implementing The Calendar Control in Unified Interface.

Dynamics 101: The Core Records – Leads, Contacts and Accounts

At its most basic level, Dynamics Customer Engagement is a tool that allows you to maintain a virtual Rolodex – it’s a central location where you can easily look up an Account, see all the Contacts related to that Account and if there are any potential Leads related. You get a complete picture of your … Continue reading Dynamics 101: The Core Records – Leads, Contacts and Accounts

MBAS Hack4Good Hackathon: What I learned and why I’d do it again.

Build cool things - help others! First things first - I know a lot of my recent posts have been about events I have attended and I promise we'll get back to the good stuff of Dynamics: CE soon, but I wanted to share my experiences in the hopes that it will inspire others to … Continue reading MBAS Hack4Good Hackathon: What I learned and why I’d do it again.

ClickDimensions Releases Unified Interface Update

With the release of Dynamics 9.0 came Microsoft's new Unified Interface, bringing a fresh new look and feel to the Customer Engagement product. Before we take a look at the new ClickDimensions interface, let's explore what Unified Interface is and why Microsoft chose to implement this new look. So what is Unified Interface? Well Microsoft … Continue reading ClickDimensions Releases Unified Interface Update

My first weekend D365 event and why you should attend one!

This weekend I had both the pleasure of attending and the absolute honour of speaking at a D365 Saturday event in my favourite European city - Amsterdam! As with all community events, it was attended by some of the best and the brightest in the Dynamics community with talks ranging from the inspirational to full … Continue reading My first weekend D365 event and why you should attend one!